The short answer

The ING Australia file has 5 columns, dates written as DD/MM/YYYY and separate credit and debit columns. QuickBooks Online wants a CSV with the columns Date,Description,Amount. So the date is kept as it is, the amount is written as one signed number, and the text columns are moved as in the table below.

Paid pack. The ING Australia profile is one of the 35 profiles unlocked by a licence (9 US dollars, paid once; see the terms). Without a licence you can still convert this file with the free manual column mapper, using the column table on this page, within the free limit of 25 rows per file.

Open the converter

The converter runs in your browser. Your file is not uploaded.

What the ING Australia CSV looks like

Note kept with this layout in the profile data: Two amount columns, credit first, and the debit column already carries a minus sign. File name in the source: Transactions.csv. The Firefly III config agrees: headers true, d/m/Y, roles date_transaction, description, amount_credit, amount_debit, _ignore. Neither source names the fifth column; it is treated as a balance to ignore.

What QuickBooks Online accepts

The file the converter writes for QuickBooks Online: Date,Description,Amount
QuickBooks Online columnRequired by QuickBooks OnlineFilled from the ING Australia file
Daterequiredcolumn 1
Descriptionrequiredcolumn 2
Amountrequiredcolumn 3 (positive) minus column 4 (negative)

From the vendor's help page: "QuickBooks accepts CSVs with either the 3-column or 4-column format": Date, Description, Amount; or Date, Description, Credit, Debit.

Column-by-column mapping

Every column of the ING Australia file, left to right, and where it ends up in the QuickBooks Online file.

ColumnHeader textWhat it holdsWhere it goes in the QuickBooks Online file
1not given by the sourceTransaction dateDate, rewritten as DD/MM/YYYY
2not given by the sourceDescriptionDescription
3not given by the sourceMoney in (credit)Amount, as a positive number
4not given by the sourceMoney out (debit), already written with a minus signAmount, as a negative number
5not given by the sourceRunning balanceNot copied

Pitfalls for ING Australia to QuickBooks Online

Dates

Amounts and their direction

Other QuickBooks Online import rules

Before and after: an invented example

Invented sample data. These four rows were made up for this page. They are not from a real ING Australia export and hold no real account, name or balance.

The source gives column positions only, so the headings below are the column number and what the column holds, not the bank's header text.

Before: rows laid out like the ING Australia file
1: transaction date2: description3: money in (credit)4: money out (debit)5: running balance
04/03/2024COFFEE CORNER MAIN ST-4.50995.50
05/03/2024PAYROLL EXAMPLE CO2500.003495.50
07/03/2024RENT MARCH-1234.562260.94
11/03/2024REFUND EXAMPLE SHOP15.252276.19
After: the same rows as a QuickBooks Online file (Date,Description,Amount)
DateDescriptionAmount
04/03/2024COFFEE CORNER MAIN ST-4.50
05/03/2024PAYROLL EXAMPLE CO2500.00
07/03/2024RENT MARCH-1234.56
11/03/2024REFUND EXAMPLE SHOP15.25

Do it by hand in a spreadsheet, free

These steps need no tool from this site. The cell references follow the column positions of the profile above; if your spreadsheet uses semicolons between formula arguments, replace the commas.

  1. Open the ING Australia CSV in a spreadsheet program through its import dialog. Set the date column (column 1) to Text so the program does not reinterpret it, and leave the amount columns as numbers.
  2. Row 1 is the header and the transactions start in row 2.
  3. Date: the bank already writes DD/MM/YYYY, which is what the QuickBooks Online file uses. Copy column A as it is.
  4. Amounts: merge the two columns into one signed Amount, credit minus debit: =ABS(C2)-ABS(D2) An empty cell counts as zero. Money out comes out negative.
  5. Text columns: fill Description (from column 2). Where several bank columns feed one column, join them with a separator such as " - ".
  6. Apply QuickBooks Online's own rules from its help page: Remove any zeroes (0) from the file and leave those cells blank. Remove the word 'amount' if it appears in the Credit or Debit column header. Remove the day of the week from dates (for example 20/11/2018 TUE). Correct any transactions that display numbers in the Description column. Mac users must save the file as a Windows CSV file. CSV files for credit card accounts may display transactions in reverse order.
  7. Keep only the new columns, put the header row Date,Description,Amount on top, save the sheet as a comma-separated CSV, and compare the dates, the direction of the amounts and the number of rows with your statement in QuickBooks Online's import preview.

Or use the converter

Load the file, choose the ING Australia profile in the bank list and the target QuickBooks Online, read the preview, then download. The conversion runs locally in your browser: the file is not uploaded, and only the licence key is sent for unlocking.

Paid pack. The ING Australia profile is one of the 35 profiles unlocked by a licence (9 US dollars, paid once; see the terms). Without a licence you can still convert this file with the free manual column mapper, using the column table on this page, within the free limit of 25 rows per file.

Open the converter Licence terms

Where this layout comes from

No bank supplied or approved this layout. It was copied on 5 October 2026 from a public open-source importer file kept by volunteers: bank2ynab/bank2ynab, file bank2ynab/data/bank2ynab.conf

Also read: firefly-iii/import-configurations, file au/ing/default.json

The lines used from the source: [AU ING] comment: "The input csv uses 2 seperate columns, but has positive values for the inflows and negative values for the outflows" ; Input Columns = Date,Memo,Inflow,Inflow,skip ; Date Format = %d/%m/%Y

The QuickBooks Online rules come from the vendor's own help pages: quickbooks.intuit.com/learn-support/en-global/help-article/bank-transactions/format-csv-files-excel-bank-transactions-quickbooks/L4BjLWckq_ROW_en (named as text, not linked). The official page was fetched and read on the checked date.

Bank formats change. Banks alter their CSV exports without notice and vendors change their import rules, so this mapping can be out of date. If the preview looks wrong, use the manual column mapper.

Related pages

ING Australia to other apps

Other Australia exports to QuickBooks Online

All banks and apps